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Quicktime + Vista + Intel RAID = Blue Screen?

Sounds like an odd equation right? But it is the real deal. I have had Vista up for a few months now and apparently hadn't tried to play any Quicktime movies. When I finally did the video kept locking up, actually the whole screen was locking up. Now at the same time I was encoding an MOV file into Flash so I was cursing Flash 8 Encoder. A few seconds later BAAMM! Blue screen of death! Now this is Vista...all of that stuff is supposed to be fixed I said to myself. No problem right? Just reboot and uninstall Flash or Quicktime and I am on my way. Oh no...not so fast. I get a nice little RAID "Failed" message when I reboot and a pretty little NTLDR is missing, press CTRL+ALT+DEL to reboot! Ugh! So after about an hour of searching on the net and looking in the BIOS for some kind of reset I gave up. Started thinking about a rebuild. So what did I do to fix it?

Here are the steps: (BTW - This is on a Dell Dimension 8400 but the steps should be about the same for any PC with an Intel RAID Controller)

  1. Reboot
  2. When the screen comes up verifying your RAID array it should said Status = Failed & Bootable = No
  3. Right then press CTRL+i to go into the RAID Configuration screen.
  4. A message that says something to this effect will pop up: "A Recoverable error has been detected. Member disk have been found that may belong to this RAID. If the member disk belong press "Y"..."
  5. Press "Y" or which ever is the positive button to push.
  6. Reboot again
  7. Windows will run CheckDisk, Reboot a few more times for good measure and you should be set.
  8. Uninstall Quicktime

Well that's about it. I couldn't find this info anywhere on the internet so I decided to write it up. I have also tried the Quicktime Alternative, which I generally recommend, but had nearly the same issue. PC started to freeze so I did a hard reset before it could blue screen. I read others have tried it with success so give it a shot. I don't know who's responsible for the fix but I will keep my eyes peeled.

Published Wednesday, June 20, 2007 1:33 PM by Yarbi

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